Submit a Warranty Request
Download the Omnee App
Get instant access to your home's warranty coverage, submit requests, and manage everything about your home in one app.
New Here? If you've just moved in and haven't received your login details yet, don't worry—help is just a click away. Contact service@ehrenburg.com.
Warranty & Customer Care
We've made getting support easy and efficient.
All warranty requests and service inquiries go through our trusted partner, Omnee, to ensure everything is tracked, prioritized, and resolved quickly. Whether it's a minor touch-up or something more complex, Omnee makes it simple.
What is Omnee, and why is it so great?
Omnee is your home's digital hub — included free with every Ehrenburg home.
Submit warranty requests, store paint colours, manuals, and more. It even has a full scan of your home from move-in day, so you can track and manage everything with ease.
Your
Coverage
Includes
1-Year Coverage
Most materials and workmanship—including paint, flooring, cabinetry, finishes, and even exterior grading/landscaping (weather permitting).
2-Year Building Envelope Seal
Covers defects in how your home's exterior resists water and weather, including roofing, walls, windows, doors, and exterior seals.
10-Year Structural Coverage
Foundation, framing, beams, load-bearing walls, and more—designed to protect the long-term integrity of your home.
Friendly, Caring Service
Our in-house team reviews every request. You're not dealing with robots—we're real people who care about doing right by your family.
Your digital home hub
Track service requests, store documents, and stay organized long after move-in. It's free, and it's our gift to you.